Welcome to AWS Managed Services (AMS), infrastructure operations control for Amazon Web Services (AWS). AMS is an enterprise carrier that provides ongoing control of your AWS infrastructure.
This consumer manual is intended for IT and alertness developer experts. A primary expertise of IT capability, networking, and alertness deployment terms and practices is thought.
AMS implements fine practices and keeps your infrastructure to reduce your operational overhead and hazard. AMS offers full-lifecycle offerings to provision, run, and help your infrastructure, and automates not unusual sports which include exchange requests, tracking, patch control, safety, and backup offerings. AMS enforces your company and safety infrastructure rules, and permits you to expand answers and programs the usage of your selected improvement technique.
AMS seeks to constantly improve our services primarily based on your comments. We use numerous mechanisms to enable your self-service, to automate repetitive responsibilities, and to implement new AWS services and functions as they’re released. You can post an AMS service request at any time to signify new features or characteristic upgrades.
AMS business hours are 24 hours a day, 7 days per week, three hundred and sixty five days a 12 months.
AMS follows a set of practices for IT provider control (ITSM) that specializes in aligning IT services with the desires of your commercial enterprise.
This person guide is meant for AMS Advanced clients with both a multi-account or unmarried-account touchdown area. Previously, AMS Advanced supplied separate person courses, one for every kind of landing area. The content material changed into in the main the identical, therefore, we have merged the content material into one, consolidated user guide. DevOps Australia You will note that multi-account landing area content material is extra distinguished and single-account landing quarter content material is known as out as special in which wished. For greater information about the AMS landing area offerings, see the AMS Key Terms; additionally see Multi-Account Landing Zone structure and Single-Account Landing Zone architecture.
There are six interfaces you could use to have interaction with AMS.
AMS Change management API – Read/Write: Use the exchange control API (CM API) to request additions and unique adjustments in your managed infrastructure which includes aid tracking, log, backup, and patch configurations. Also, use this API to request get right of entry to to resources, delete sources, create AMIs, and create IAM example profiles. You can get admission to the CM API thru the AMS CLI and SDKs.